We’re here to help
We’ve compiled a brief guide to inform you about what Swift MediSpark is doing, as well as any steps you can take, to keep things going.
What Swift MediSpark is Doing Internally?
We take the health and wellbeing of our people seriously and, as such, our entire team is now working from home, which means that are able to remain open as normal and can continue to assist you regardless.
If you need to reach us, you can still contact our dedicated phone line 07084328977 or use our website’s live chat support. Although we expect minimal change to your experience, the team have just transitioned to home-working so please do bear with us if response times are longer than usual.
We will continue to review the ongoing situation and rectify our operation is response.
What Swift MediSpark is doing to help you:
Reduced prices: Amidst the COVID19 pandemic, digital ways of working have become urgent. Hospitals must eliminate paper files to curb spread through contact. But revenues have declined due to lack lustre patient flows. Hence, we have reduced prices to make it easier for new customers to go digital. Speak to us today to get a quote.
Fast-tracked the launch of our Telehealth Platform: Hospitals need to minimise risk to their staff and facilities from non-emergency outpatients. Patients are avoiding hospitals in order to stay safe. Hospitals may not survive the outbreak without a virtual way of talking to patients. Hence, we fast-tracked the launch of our Telehealth platform to give Nigerian hospitals a quick solution.
We made our Telehealth platform FREE: We understand that hospitals’ revenues have been affected negatively by the coronavirus outbreak. But our Telehealth service remains urgently needed in these times. Hence, we have decided to offer it to Nigerian hospitals for free for their first 2 months of use. This will allow you get set up quickly and recover revenues before being asked to pay a 10% transaction fee.
Remote installation & Deployment: With several states on lockdown, our team may not be able to travel to your hospital physically to train your people. Hence, we have developed a fully virtual deployment system; all configuration activities can be completed remotely via online tools and training can be done using videos.
Partnered with Sterling bank to finance your deployment: In our effort to help relieve the impact of revenue drops amidst the coronavirus outbreak and make your digital transition as smooth as possible, we have partnered with Sterling Bank Nigeria to provide financing options for our client hospitals.